Are your products legal in the UK?

Yes. All products sold on ukthcvapes.org are made from hemp-derived compounds and are sourced to comply with current UK regulations. We only stock products from suppliers who provide laboratory testing and compliance documentation.

Absolutely. All our products are third-party lab tested for quality, potency, and safety. This ensures you know exactly what you’re getting and that our products meet strict standards.

Yes. All orders are shipped in plain, unbranded packaging to protect your privacy. No product details appear on the outside of the parcel.

Orders are typically processed within 24 hours and delivered within 1–3 working days across the UK, depending on your location and courier service.

We accept secure online payments through trusted payment providers. Available options may include debit/credit cards and other secure checkout methods displayed at checkout.

Due to the nature of vape and consumable products, we can only accept returns on unused and unopened items. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can resolve the issue quickly.

If there is any issue with your order, please contact our support team with your order number and photos (if applicable). We’ll investigate and make it right as fast as possible.

Store products in a cool, dry place, away from direct sunlight and out of reach of children and pets. Proper storage helps maintain product quality and performance.

You must be 18 years or older to purchase from ukthcvapes.org. By placing an order, you confirm that you meet the legal age requirement.

You can reach us through our Contact Us page or by email. We aim to respond to all enquiries within 24 hours, Monday to Friday.